PRACTICE
Outsourcing
Overview
The Pierson Ferdinand Outsourcing Team has extensive experience in outsourcing, spanning a wide array of information technology and business processes across various industries and global destinations. Our partners have been involved in diverse representations, ranging from smaller, strategic transactions to substantial billion-dollar deals, representing both customers and vendors. Recognized for their work by esteemed organizations like Chambers USA and The Best Lawyers in America, our Team has received accolades in areas such as “National Business Process Outsourcing” and “Information Technology Law,” including recognition as Georgia Super Lawyers Rising Stars.
Experience
We often collaborate with clients’ internal legal teams and business clients to thoroughly understand the objectives of the outsourcing transaction, facilitating the planning, drafting, negotiation, transition, and execution phases. Our expertise encompasses a wide range of activities, including structuring advice, RFP/proposal creation, vendor selection, term sheet negotiation, deal document crafting, vendor compliance advice, risk analysis, and more. We offer comprehensive documentation services, including term sheets, outsourcing agreements, service level agreements, and other related documents. In issue resolution, we address critical aspects like security, data protection, disaster recovery, compliance with laws, and liability allocation. Our diverse client base encompasses industries such as banking, financial services, energy, insurance, manufacturing, media, retail, and travel.