As a “breach coach,” Kaitlyn provides around the clock support to assist with: securing her client’s environment; conducting a digital forensic investigation to determine the nature and scope of the incident; engaging in cyber-extortion negotiations/communications with the cyber-criminal; restoration and recovery of affected systems; e-discovery/data mining of impacted data for notification purposes; public relations/communications; printing/emailing of notification letters to affected individuals; call-center support; and credit-monitoring and identity restoration services.